Terms and Conditions

 

 

Terms and Conditions

The terms set out below are the terms that govern the relationship between the subscriber signing this application and the company. The subscriber must also adhere to all the company’s written instructions in this application, as well as the instructions posted on the internal boards at the center and the administrative circulars that the company may issue in the future. The subscriber also acknowledges that any instructional guides are binding without objection. The subscriber further acknowledges that they have reviewed all the guides attached to this subscription mentioned below and have accepted them as part of these terms and this subscription.

The prevailing Islamic regulations, customs, and traditions in the Kingdom of Saudi Arabia must be respected and observed.

Subscribers must use the center’s entry devices and fingerprint system, except for employees and people of determination. ID must be presented upon entry if fingerprint is unavailable. Failure to comply grants the company the right to suspend the subscriber’s entry.

The center has full right to determine or change working hours as it deems appropriate.

Lockers are available to the subscriber only during their presence in the center. The subscriber acknowledges that they will not leave them unlocked while at the center, and must empty all contents upon leaving. In case of violation, the center administration has the right to open the lock in an appropriate manner after official working hours without bearing any resulting responsibility.

The company is not responsible for any damage that may occur to the car or the loss of any belongings inside the vehicle whether inside or outside the center premises. The subscriber is fully responsible for all their personal belongings, and the center bears no responsibility in case of loss.

The subscriber must inform the trainer of any health issues before engaging in physical activity, and in all cases the subscriber solely bears full responsibility for their personal safety.

The subscriber must exercise sufficient care for their safety and the safety of others, and follow the trainer’s instructions during, before, and after exercising. The company bears no responsibility for any injuries that may occur (God forbid).

The subscriber is not entitled to retroactive compensation for suspension in medical cases.

The company reserves the right to close any facilities in any section without prior notice and without bearing any responsibility, and compensation may not be requested.

The subscription fee is non-refundable after 48 hours from payment.

The subscriber may receive marketing campaigns, offers, and news from the company via their email and SMS messages.

The company has the right to cancel the subscriber’s membership without compensation in the following cases:

If the subscription is used by anyone other than the subscriber.

If the subscriber behaves improperly, disturbs others, or does not follow state regulations or the center’s internal policies.

If the subscriber verbally or physically assaults any of the center's staff or subscribers.

If the subscriber promotes any product or item inside the center.

If the subscriber provides any service related to personal training, as this service is restricted to the club’s trainers.

If the subscriber gives any financial amounts or gifts to trainers or center staff.

Prohibitions the subscriber must avoid:

Smoking is strictly prohibited inside the center, the outdoor courts, or the stands. Food and drinks are also prohibited.

Exercising without full sportswear and proper sports shoes is prohibited. The use of fins, T-shirts, and cotton shorts in wet areas is prohibited. Entering the pool or jacuzzi before showering is also prohibited.

Throwing weights on the floor in the weight room or taking them outside is strictly prohibited. Weights and tools must be returned to their places after use in the weight room and fitness hall. Club property must be preserved, and equipment must be handled with care. The subscriber is fully responsible for any damage resulting from misuse.

Exercising without full sportswear and proper sports shoes is prohibited. The use of fins, T-shirts, and cotton shorts in wet areas (pool, jacuzzi, sauna, steam room) is prohibited, and entering the pool or jacuzzi before showering is prohibited.

Bringing in or promoting hormones or steroids of any kind is strictly prohibited. Trainers or staff are not allowed to sell nutritional supplements such as proteins or steroids. Any violation must be reported to the center administration.

Bringing visitors or children into the center is prohibited.

Bags are not allowed inside sports halls.

Subscribers are not allowed to enter staff housing.

Photography inside the center is prohibited.

The subscriber agrees that their photo and fingerprint may be taken to activate their subscription and stored at the center for verification purposes when entering the club.

The subscriber must obtain an invoice from the company’s official documents for any payment made. It is the only document recognized by the company. The subscriber bears responsibility if they fail to receive the invoice.

Individuals weighing over 150 kg are not allowed to use treadmills; they must instead run on the track or as directed by the responsible trainer.

If the center is closed, the subscriber’s membership will be suspended until the center reopens, for a period equal to the duration of the closure.

The subscriber is not entitled to claim unused days.

No subscriber has the right to object to the number of people in the center.

Transferring or freezing the membership is subject to conditions that must be observed in accordance with the applicable policy (150 SAR).

The company has the right to photograph the center by any means (video/photography), including subscribers or those present inside, for any reason at any time, and use such photos freely for any promotional or operational purposes without compensation.

Anyone who violates these terms and conditions is prohibited from renewing their membership.

Membership activation begins within 24 hours of payment of the subscription fee.
The company is not responsible for any delay or failure to implement these terms partially or fully due to any reason beyond its control and without error or negligence on its part, including but not limited to: force majeure, actions by civil or military authorities, current laws and regulations and their amendments, epidemics and infectious disease outbreaks, wars, fires, explosions, nuclear accidents, power outages, natural disasters, electronic piracy, unlawful activities by others, inability to secure products or services provided by third parties or transportation facilities, or actions or negligence of public transport or communication services used by transportation companies.

The company is not responsible for damages resulting from force majeure that lead to delayed opening of the club or closure of the club or some of its facilities, or inability to provide certain services.

The company is not responsible if the subscriber changes their registered mobile number in the system. The subscriber must visit the center to update the mobile number to ensure receiving company messages.

The subscriber is prohibited from entering the center outside working hours or during times when no staff are present, as this is considered a violation.

The company has the right to close any of the club’s facilities for maintenance or any reason without compensating the subscriber for the days the facility is closed.

The company is committed to maintaining the confidentiality of subscribers’ personal information and not using it for any purpose or providing it to any third party without written consent from the subscriber, without prejudice to the rights of relevant government authorities to request personal information.

The trainer is an additional service for the customer and is not mandatory for the company. The customer is not entitled to demand a trainer if none are available in any section.

You must inform the swimming coach before entering the pool and health section and inform him before going in. If the swimming coach is not present, administration must be informed before entering the pool to ensure customer safety.

Declarations:

By signing this form, you confirm that you have no heart problems and that your doctor has not advised you to avoid physical activity.

By signing this form, you confirm that you do not feel chest pain during physical activity.

By signing this form, you confirm that you have not felt chest pain in the past month despite not performing physical activity.

By signing this form, you confirm that you have not experienced dizziness, fainting, or loss of balance.

By signing this form, you confirm that you have no bone or joint problems such as back, hip, or knee issues that could worsen with physical activity or changes in current activity levels.

By signing this form, you confirm that you do not suffer from high blood pressure or a heart condition requiring prescribed medication.

By signing this form, you confirm that you do not have type 1 diabetes requiring insulin treatment.

By signing this form, you confirm that there are no other reasons preventing you from exercising or increasing your physical activity level.

By signing this form, you confirm that you have not undergone any surgery in the past six months.

By signing this form, you confirm that you do not suffer from any skin disease (contagious or non-contagious).

By signing this form, you confirm that you do not suffer from burns or skin deformities.

Approval to Engage in Physical Activity:

I, the undersigned, hereby willingly agree to participate in physical activity and fully understand the possibility of health changes resulting from it. I am responsible for monitoring my physical and health condition during physical activity, and if any unusual or abnormal symptoms occur, I will stop the activity immediately and report them to the trainer.

I release Asl Investment & Development Company and its affiliated sports centers, employees, and staff from any moral, legal, or financial claims for any malfunction, damage, or liability, and any claims for anything that may happen to me whether resulting from physical activity or any other reason. I also acknowledge that practicing physical activity does not require medical approval and is entirely my responsibility. Despite all precautions taken to ensure safety, the administration is not responsible for any accident that may cause injury or death to any subscriber or visitor in the club and hereby disclaims responsibility.